Date May 6 · 2:00 AM - 4:10 AM PDT

As the pandemic drove people indoors, shoppers across the globe turned their attention online. The past 12 months have seen an explosion of consumer spending through digital commerce but this hasn’t been without its challenges for retailers. Post-Brexit Customs changes, in tandem with the new UK & EU ecommerce VAT reforms have made a once-easy market more complex and challenging. For many businesses, this has meant rapid operating changes, with many rethinking their international commerce strategies altogether.

 

Yet there are more reasons to be optimistic and with over 128 million households in the US, there's never been a better time to look further afield. Our free summit is designed to help businesses seize opportunities for growth and break into new markets.

 

With speakers from BigCommerce, Tryzens, Shipstation, Accountancy Age and Internet Retailing we’ll be highlighting the common challenges businesses face, the new regulatory hurdles, and how to deliver a great customer experience.

SPEAKERS
Avatar of Olivia Gates OG
Olivia Gates
INTERNATIONAL MANAGER
AVALARA
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Avatar of Ian Jindal IJ
Ian Jindal
FOUNDER AND EDITOR-IN-CHIEF
INTERNET RETAILING
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Avatar of Sacha Wilson SW
Sacha Wilson
DIRECTOR TAX TECHNOLOGY SOLUTIONS EMEA
AVALARA
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Avatar of Nicole Morton NM
Nicole Morton
CROSS-BORDER SOLUTIONS MANAGER
AVALARA
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Avatar of Michelle Bequette MB
Michelle Bequette
SENIOR SOLUTIONS CONSULTANT
AVALARA
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Avatar of Kaloyan Yordanov KY
Kaloyan Yordanov
EVP DELIVERY
TRYZENS
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Avatar of Matt Harrison MH
Matt Harrison
VAT SOLUTIONS SPECIALIST
AVALARA
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Avatar of Andy Burton AB
Andy Burton
CHIEF EXECUTIVE OFFICER
TRYZENS
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Avatar of Andrew Norman AN
Andrew Norman
MANAGING DIRECTOR
SHIPSTATION INTERNATIONAL
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Avatar of Jim Herbert JH
Jim Herbert
GENERAL MANAGER EMEA
BIGCOMMERCE
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Avatar of Tom Lemmon TL
Tom Lemmon
SENIOR JOURNALIST
ACCOUNTANCY AGE
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Avatar of Mary Cho MC
Mary Cho
TAX DIRECTOR
AVALARA
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Avatar of Ianthe Spillemaeckers IS
Ianthe Spillemaeckers
REGIONAL SALES MANAGER
AVALARA
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AGENDA
9:00 AM - 9:05 AM UTC
Introduction
Olivia Gates and Sacha Wilson outline the challenges and opportunities for global ecommerce.
  • Olivia Gates
  • Sacha Wilson
9:05 AM - 9:25 AM UTC
How COVID changed the digital commerce landscape
With lockdown restrictions driving shoppers online, businesses had to react quickly – from building a digital commerce solution to ensuring contactless delivery. Looking back at 2020, we’ll be discussing...
  • Olivia Gates
  • Ian Jindal
9:25 AM - 10:00 AM UTC
Panel: Breaking into new markets - what we learnt from Brexit
Delayed shipments, fines, unhappy customers… 2021 has been a steep learning curve for businesses trading across the UK and the EU. The recent wave of legislation around Brexit and ecommerce reforms has...
  • Nicole Morton
  • Andrew Norman
  • Jim Herbert
  • Ianthe Spillemaeckers
10:00 AM - 10:20 AM UTC
The great EU ecommerce VAT reforms
July 1 will see some one of the biggest changes to how the EU collects and remits VAT in the last 30 years. The changes are aimed at simplifying the current regime and tackling growing VAT fraud and evasion....
  • Matt Harrison
  • Tom Lemmon
10:20 AM - 10:50 AM UTC
Headless commerce: is it the right approach for your business?
Ecommerce technologies have evolved rapidly over the past year, with much discussion around the need for a headless approach to your tech stack. We’ve seen a rise in ecommerce platforms now offering this...
  • Sacha Wilson
  • Kaloyan Yordanov
  • Andy Burton
10:50 AM - 11:10 AM UTC
Spotlight on the US: the risks and opportunities for remote sellers
As the Brexit dust begins to settle and the impact becomes apparent, businesses are starting to look to other markets and audiences. With a spotlight on the US we’ll be exploring the potential opportunities...
  • Michelle Bequette
  • Mary Cho
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